Company Profile
Who we are, our history, and the capabilities we bring to Dallas.
Who We Are
geniant is a global experience consulting firm that helps enterprises clarify complexity to create transformational experiences. We unite deep behavioral insights, human-centered design, and AI-first engineering to solve problems that most technology vendors cannot address — the gap between having a vision for transformation and actually executing it.
Founded in 2022 and headquartered in Dallas, TX, with studios in San Francisco, London, and a team of 70+ specialists, geniant operates at the intersection of strategy, design, and technology delivery. Our core leadership team brings over two decades of experience in the Dallas market, having built transformational platforms for enterprises across Fortune 500, high-growth technology, and nonprofit sectors. Our clients share a common need: building digital experiences that actually work for the people who use them — whether employees, customers, or volunteers.
Of particular relevance to VolunteerNow: geniant served as the full-stack technology partner for backgroundchecks.com for over five years — owning strategy, design, engineering, and platform operations of a consumer-facing background screening platform. That engagement gave our team direct, hands-on experience with FCRA compliance, identity verification integrations, PII data governance at scale, and the high-availability infrastructure requirements that sensitive screening workflows demand. It is the most direct domain credential we bring to this engagement.
Company at a Glance
| Detail | Information |
|---|---|
| Company Name | geniant, LLC |
| Headquarters | Dallas, TX |
| Founded | 2022 |
| Total Employees | 70+ (95% W-2 employees; 5% vetted contractor specialists) |
| Studios | San Francisco, CA | Dallas, TX | London, UK |
| Dallas Presence | Dallas headquarters serves as primary hub for VOLY Next Gen delivery |
| Leadership | Keith Jacobs (CEO) |
| Website | geniant.com |
| Core Focus | Experience Transformation | Platform Modernization | AI Strategy & Delivery |
Dallas Headquarters & Local Presence
geniant's Dallas studio is strategically located in the heart of the DFW metroplex near the Galleria Mall, just under 12 miles from VolunteerNow's Live Oak Street office. This Dallas presence ensures we are grounded in the local market while maintaining the partnerships and infrastructure required for a mission-critical platform rebuild.
What Makes geniant Different
Most technology vendors fall into one of four categories — and each has a critical blind spot:
| Vendor Type | What They Do Well | What They Miss |
|---|---|---|
| Strategy Consultancies | Frameworks and insights | They don't build anything |
| Design Firms | Beautiful experiences | Can't scale to enterprise delivery |
| System Integrators | Large-scale tech execution | Strategy and design are afterthoughts |
| AI Consultancies | Model implementation | Ignore human experience and adoption |
The geniant Difference